FAQ
Frequently Asked Questions

We Look Forward to Partnering With You

Our vetted bond cleaners follow a comprehensive 100+-point checklist that covers all real estate requirements, including deep kitchen cleaning (appliances, cupboards, rangehoods), bathroom sanitization, carpet cleaning, window cleaning, and complete floor care. All cleaners use professional-grade, eco-friendly products included in your quote to ensure property manager approval.

Still Have Questions? Our Staff Would be Happy to Assist You.

We love them, and we’ll treat them like our own. Your special instructions are noted on our work order so the cleaning technician will know your wishes concerning your pets.

As a marketplace, we provide instant, transparent quotes based on your property size and specific requirements. You’ll see competitive rates from multiple top-rated bond cleaners in your area, all offering fixed-price packages with no hidden fees. Prices typically range from $250 for studios to $550+ for large homes, with discounts available for advance bookings.
Every cleaner on our platform offers a bond-back guarantee – if any areas need re-cleaning after inspection, they’ll return at no extra cost. We also provide a mediation service for rare cases where standards are disputed, with documented before/after photos from all cleans.
Absolutely. All marketplace cleaners use child-safe, pet-friendly products that meet Australian eco-certification standards while still delivering professional results. You can request specific non-toxic products when comparing cleaners.
We maintain strict standards: every cleaner is licensed, insured, and maintains a minimum 4/5 rating from 100+ jobs. Our verification process includes background checks, equipment audits, and random quality inspections to ensure consistent real estate-approved results.
Yes, our marketplace features cleaners available for same-day and emergency vacate cleans 365 days a year. During peak periods, we recommend booking at least 72 hours early to secure the best-rated professionals and competitive pricing.